Is it possible to cancel a filled shift and if so, are there any consequences?
It can happen that you filled a shift through Connect but need to cancel in the end. Be aware that cancelling a shift may cause the worker to reconsider working for you the next time.
Also, if you cancel a shift within 48 hours prior to the shift start time, you will need to pay for the first 3 hours of the shift.
Still want to cancel the shift?
- Navigate to your upcoming shifts
- Open the shift you want to cancel
- Scroll down and press the 'Cancel this shift' button
- Confirm the cancellation
The worker will be automatically informed via email that the shift is cancelled.